Truxton’s American Bistro
Last updated: November 20, 2018
Non-Identifiable Data and Aggregated Personal Data
We or our service providers performing services for us also collect un-identifiable or aggregated Personal Data pertaining to your Site visits that help us maintain certain features, functionality and user experience. We may collect web data as it relates to your site visits including: Internet Protocol (IP) address, browser type, and internet service provider (ISP); your operating system; which of our web pages you access and how frequently you access them; referral or exit pages; click stream data; and the dates and times that you visit the Site. This data may be collected using cookies, web beacons, page tags or similar tools. As with cookies, the web surfing information is anonymous, “click stream” transactional data that is not associated with any users as individuals. This aggregated information in the administration of the Site is used to improve its usability and to evaluate the operation and effectiveness of pages on our website, and other marketing activities. We also use it to help optimize the Site based on the needs of our users.
Collection, Use, and Sharing with Service Providers
Truxton’s American Bistro does not sell, rent, trade or license Personal Data about its users or customers for marketing purposes. However, we do provide some of our services through contractual arrangements made with affiliates, service providers, partners and other third parties (“Service Partners”). Our Service Partners include Google, Mailchimp Netmasons, Bonusbox and Aloha. If you order any food, Aloha will receive your name, address and payment information so they may properly process your order. We use Mailchimp to send all of our email communications to you. Netmasons is used to store all of our customer data and Bonusbox is used to manage our Bistro Club. We use Google to monitor our analytics and they will not be receiving any personal information. We and our Service Partners may need to use some personal information in order to perform tasks between our respective sites, or to deliver services to you. Our Service Providors have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose and who perform vital functions as part of our operations. We do not share your Personal Data unless it is necessary to fulfill our responsibilities, including providing information or Services to you.
We never collect any types of Sensitive Data from our users. Sensitive Data includes any personal information pertaining to: race or ethnic origin, political opinions, religious or philosophical beliefs, trade union memberships, genetic or biometric data, health or mortality, and sex life or sexual orientation. Please immediately notify us if you have accidentally submitted any Sensitive Data and we shall promptly remove such information.
Notifications, Emails and Promotions
Access to Your Information and Your Choices
You can use the Site without providing any Personal Data. If you choose not to provide any Personal Data, you may not be able to use certain functions or services on the Site. If you have registered for the Bistro Club loyalty program or for our marketing communications, you have the ability to edit certain personal information you have provided to us by logging into your account and making the changes. You may choose not to receive any promotional emails from us by “unsubscribing” using the instructions in any email you receive from us or by contacting us at firstname.lastname@example.org. We will continue to send transactional emails if you place an online order or request communication from us.
Participation in Loyalty Programs, Contests and Surveys
How We May Share Your Information
We may share your information, including personal information, as follows:
- Business Transfers. If we are acquired by or merged with another company, if substantially all of our assets are transferred to another company, or as part of a bankruptcy proceeding, we may transfer the information we have collected from you to the other company.
- In Response to Legal Process. We also may disclose the information we collect from you in order to comply with the law, a judicial proceeding, court order, or other legal process, such as in response to a court order or a subpoena.
- Aggregate and De-Identified Information. We may share aggregate or de-identified information about users with third parties for marketing, advertising, research or similar purposes.
We may send periodic promotional or informational emails to you. You may opt-out of such communications by following the opt-out instructions contained in the email. Please note that it may take up to 10 business days for us to process opt-out requests. If you opt-out of receiving emails about recommendations or other information we think may interest you, we may still send you emails about your any purchases or requests you have made or received from us.
When you submit an inquiry or otherwise correspond through our Site, you may be asked to provide your name, email address, and/or other personal information to us. This information will be used to perform a service related to your request. We will use your information to respond to you, regarding the reason you contacted us.
Cookies. Cookies are alphanumeric identifiers that we transfer to your computer’s hard drive through your web browser for record-keeping purposes. Some cookies allow us to make it easier for you to navigate our Site, while others are used to enable a faster check out process or to allow us to track your activities at our Site. There are two types of cookies we use: session and persistent cookies.
- Session Cookies. Session cookies exist only during an online session. They disappear from your computer when you close your browser or turn off your computer. We use session cookies to allow our systems to uniquely identify you during a session or while you are logged into the Site. This allows us to process your online transactions and requests and verify your identity, after you have logged in, as you move through our Site.
- Persistent Cookies. Persistent cookies remain on your computer after you have closed your browser or turned off your computer. We use persistent cookies to track aggregate and statistical information about user activity.
- Disabling Cookies. Most web browsers automatically accept cookies, but if you prefer, you can edit your browser options to block them in the future. The Help portion of the toolbar on most browsers will tell you how to prevent your computer from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Visitors to our Site who disable cookies will be able to browse certain areas of the Site, but some features may not function.
- Clear GIFs, pixel tags and other technologies. Clear GIFs are tiny graphics with a unique identifier, similar in function to cookies. In contrast to cookies, which are stored on your computer’s hard drive, clear GIFs are embedded invisibly on web pages. We may use clear GIFs (a.k.a. web beacons, web bugs or pixel tags), in connection with our Site to, among other things, track the activities of Site visitors, help us manage content, and compile statistics about Site usage. We and our third-party service providers also use clear GIFs in HTML emails to our customers, to help us track email response rates, identify when our emails are viewed, and track whether our emails are forwarded.
Google Analytics and other Third Party Analytics
We may use third-party Service Providers to monitor and analyze the use of our Site. Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page. How Google uses data located at www.google.com/policies/privacy/partners/
To protect your personal identifiable information, we take reasonable precautions and follow industry standard encryption of data to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with any Personal Data, it may be stored in perpetuity through Netmasons and Aloha POS Systems databases, unless we receive a request by you to remove such information or you cancel your Bistro Club Membership.
Although we have implemented commercially reasonable precautions to protect the information we collect from loss, misuse, and unauthorized access, disclosure, alteration, and destruction, please be aware that despite our best efforts, no data security measures can guarantee 100% security. You should take steps to protect against unauthorized access to your password, phone, and computer by, among other things, signing off after using a shared computer, choosing a robust password that nobody else knows or can easily guess, and keeping your log-in and password private. We are not responsible for any lost, stolen, or compromised passwords or for any activity on your account via unauthorized password activity.
What personal information pertaining to you is being processed
Why this information is being processed
Who has access to this personal information about you
How this personal information is being used in automated decisions
What processes are using this information
Your California Privacy Rights
Under certain circumstances, California Civil Code Section 1798.83 states that, upon receipt of a request by a California customer, a business may be required to provide detailed information regarding how that business has shared that customer’s Personal Data with third parties for direct marketing purposes. However, the foregoing does not apply to businesses like ours that do not disclose Personal Data to third parties for direct marketing purposes without prior approval or give customers a free mechanism to opt out of having their Personal Data disclosed to third parties for their direct marketing purposes.
Children Under 13
Links to Third-Party Sites